Our Payments Team process withdrawals as quickly as possible. During busy periods, it may take slightly longer for the team to process, but these should be sent with 24-48 hours.
Once processed, the funds should be back in your bank account within a matter of hours, however, this does depend on your banks processing times.
The vast majority of withdrawals are received to your bank account within 2 or 3 business days at the latest. This is the case for card or bank transfer withdrawals.
If you have a withdrawal that has taken longer than five working days to land in your bank accounts, send us a message and we will raise this internally with our payments team.
Please note: we cannot investigate a withdrawal prior to the end of the fifth working day post-withdrawal!
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