As part of our legal responsibility we have to be sure that you are who you say you are and you are over 18 years of age.
This process is called Know Your Customer or KYC.
If we are unable to verify your account, you will not be able to deposit or play from your account until we have been able to do so.
You can find out more about KYC and how to complete by looking though the information on the HelpZone.
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