To qualify for the welcome offer you will need to place the required qualifying bet of the promotion before any free bets are applied.
How do I qualify?
Usually, offers require a minimum bet to be placed and have other terms involved. You can find the full terms and conditions of the promotion from the link you follow when registering.
You'll need to deposit and place a bet that meets the terms before the free bets will be applied.
For example, you may need to place a single bet for a set amount, meeting the minimum odds, which must settle the same day you place the bet.
When will I get the free bets?
Free bets are usually rewarded shortly after meeting the terms, generally within a few hours of completing all necessary requirements for an offer.
How long do I have to use free bets?
Free bets will usually have an expiry date, past which they will expire. This is available from the t's and c's of the offer.
Am I eligible?
If you do not sign up with the correct promo code, then you may not be able to participate in the welcome offer.
If you need some help checking this, our friendly Customer Support team will be able to help.
Not received the offer?
If you believe that you have not received a welcome offer that you signed up for with a promo code or opted into, then please get in touch with our helpful customer service team.
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