We want all of our customers to have a fun, enjoyable and fair experience when playing with Betzone. However, we do recognise that there may be some cases where we fall short of your expectations.
If something hasn't gone quite to plan, please contact our Customer Support team who will look into your case and can usually provide a quick resolution to most queries, including:
- Account suspension
- Verifying your account
- Cash Out
- Bet settlement queries
In cases where they are unable to help, your complaint will be escalated to our internal Complaints Manager.
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