In some cases, we have been able to verify some of your details via non intrusive, 3rd party database soft checks. This is sufficient to a point but there will be times where we will need to do additional verification checks, sometimes by requesting documentation or action from you.
In most cases, it will be for your protection such as when there is a change on your account. In other cases, it will be to ensure we are keeping crime out of gambling.
We are also a responsible operator and perform periodical re-verification of account details to ensure all your details are up to date.
Please rest assured that we only ask for information that we need and we do appreciate your co-operation through the verification process.
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