How can I set a self-exclusion?

If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, consider using the self-exclusion feature offered by us. Self-exclusion allows you to prevent yourself from gambling on Betzone for a specified period of 6 months, 1 year, 2 years, or 5 years.

What Happens When You Self-Exclude?

• Account Restrictions: During the self-exclusion period, you won't be able to use your account for betting and gaming.
• Account Reopening: Your account cannot be reopened for any reason during the exclusion period.
• New Accounts: Betzone will make efforts to detect and close any new accounts you may attempt to open.

Next Steps After Self-Exclusion

• Remove Betzone Notifications: Unsubscribe from Betzone notifications and delete/uninstall Betzone apps and downloads.
• Block Social Media Accounts: Block or unfollow Betzone on social media.
• Blocking Software: Consider installing software that blocks access to gambling websites. 

Seeking Support

• Support Services: It's recommended to seek support from problem gambling services to help you manage your situation.

How to Set Up Self-Exclusion

• Account Menu: You can self-exclude your account through the My Account section by choosing Self-Exclusion. 
• Customer Care: Alternatively, contact the customer care team for assistance and further information.

Additional Self-Exclusion Resources

GAMSTOP: A free service that allows you to self-exclude from all participating online gambling companies licensed in the UK. Visit www.gamstop.co.uk to sign up.

MOSES (Betting Shops): Self-exclude from betting shops near your home, workplace, or social venues through the Multi Operator Self Exclusion Scheme. Visit self-exclusion.co.uk to sign up.

SENSE (Casinos): Self-exclude from all land-based casinos in the UK through the SENSE scheme. Visit bettingandgamingcouncil.com/sense-self-exclusion-scheme to sign up.

TalkBanStop: A collaboration between GamCare, GAMSTOP, and Gamban that combines practical tools with expert support and advice. For more information, visit sg.talkbanstop.com.

These steps and resources are designed to help you manage and overcome gambling problems, providing a safer and more controlled approach to handling your gambling behaviour.